Land Rover Carolinas

The Land Rover Way

Retail Philosophy

The Land Rover Way of doing business is a guiding principle of fairness and openness in all interactions with our customers. This all encompassing philosophy of clear, honest and open communication has three main components; The Land Rover Way Purchase Experience, The Land Rover Way Service Experience and The Land Rover Way Ownership Experience. We believe it is a mutually rewarding way of doing business with our customers. With our ever evolving line-up of industry leading products and our unique brand, the Land Rover Way leads to an exceptional customer experience that is second to none.

The Land Rover Way Purchase Experience:

For many customers, the most stressful part of visiting a traditional automobile retailer is the purchase process. But the Land Rover Way is different. We treat each and every customer with the ultimate respect, and offer a non-confrontational purchasing environment. Empowered Sales Guides with extensive knowledge of the Land Rover brand and product work closely with you every step of the way.That means your Sales Guide will be your single point of contact and involved in every step; from research, to finding the right Land Rover, to financing, completeing paper work and the final delivery of your vehicle. Whether it's a New Land Rover or a Certified Pre-Owned Land Rover, we here at Land Rover Carolinas make a commitment to make the process enjoyable. In addition, we want to help you make the purchase decision that best suits your individual needs.

The Land Rover Way Service Experience:

We discovered that for most of our customers, peace of mind is of the utmost importance. That's why Land Rover offers a comprehensive four-year/50,000 mile Limited Warranty on every new Land Rover we sell. While under the factory warranty, each new vehicle includes complimentary Land Rover Road Recovery Service {1-800-637-6837}. At each of three Centre's we have thoroughly trained ASE Certified service technicians that are proficient with the specialized tools and diagnostic equipment necessary to service your Land Rover. No matter how old or new your Land Rover is, our technicians can handle your unique Land Rover vehicle. Our technicians work hard to ensure the Land Rover Way does not just apply to the initial purchase experience, but also to every interaction that a customer has with one of our retail Centre's.

The Land Rover Way Ownership Experience:

After you take delivery of your Land Rover vehicle, the adventure really begins. You become a member of the Land Rover Carolinas family, and can take part in regularly scheduled owner events, which cover a wide range of lifestyle activities, including off-road expeditions. You will have the privilege of attending courses at a Land Rover Experience Driving School and also take advantage of travel opportunities to exotic destinations called Land Rover Adventures. At Land Rover Greenville, Land Rover Asheville and Land Rover Columbia, we strive to make your personal enjoyment of your vehicle as rewarding as possible because it's the Land Rover Way. Ultimately, it's the day to day pleasure of driving one of the worlds most finest, highly capable and luxurious sport utility vehicle that completes the Land Rover ownership experience.